Journal of Creating Value / Reviewer

Our David Hood has been behind, and continues to support, new Customer Value Creation International professional membership body. That group now has its own Journal of Creating Value – and David is a Reviewer with this new and important publication. Further information on the Journal of Creating Value here Further information on the Customer Value Creation[…]

The Core Conflict at the Heart of Competitiveness

Is there a ‘simple’, definable challenge at the heart of the problem of competitiveness, for organisations to overcome; something that is a profound, underpinning hurdle that is keeping them from improving their ability to compete? Yes. There is a very profound conflict, a dilemma indeed; that is so perfectly simple, yet disturbingly insipid and indelible. A blog post exchange[…]